5 /5 Ty Daugherty: I had an excellent experience at Daniels Modern Dentistry.
To preface the following: I have had an ongoing issue with odontophobia and also havent visited a dental office since before the covid-19 pandemic. ~5 to 6 years.
First encounter with the front office staff was excellent.
Vernissia made me feel like a person and not just another patient.
During my first patient evaluation visit they took x rays and photographs. (Mari was a gem and was very patient with me throughout this process as well as a lady who name I did not catch, but she was also wonderful). After finally getting to the chair. The hygienist Charles walked me through everything that was an issue step by step with an in depth explanation.
After a bit of a wait Dr. Griffith came in and went over what Charles had discussed with me. They proceeded to educate me on what my dental situation is and develop a long term care plan. Luis then came in and explained what things were going to cost and what insurance was going to cover. Part of the wait time involved was dealing with insurance. I thought this was important because they were very transparent on the cost of things.
After that was taken care of, the Hygienist Charles proceeded to begin day 1 of 2 of my deep clean (It was late in the afternoon and there wouldnt be adequate time to do the entire cleaning in the remaining time) I will emphasize that despite it being late in the day he took his time and did not rush.
They fit me in the following day for the rest of my deep cleaning.
The front office staff the following day was awesome and fun to talk with. They took their time making sure everything was done correctly and that I wasnt being double billed for anything that happened the previous day.
Thank you Vernissia & Wendy!
Charles took his time and the process did not feel rushed in the slightest. He took the time to answer my questions and make sure I was comfortable during the cleaning.
I have some more work to be done soon the coming days and will update accordingly. But this is the best dental office Ive ever been to.
TL;DR
Front office staff that I met: Vernissia, Wendy, & Luis were great.
X-ray tech: Mari was wonderful and very patient.
Dental assistant: Lady whose name I didnt catch but who was wonderful as well.
Dental Hygienist: Charles is the best Dental Hygienist Ive ever had and I want him to know it! Very attentive with his cleaning.
Dentist: Dr. Tyler Griffith, understood my odontophobia and got really in depth with asking me about my dental history, made sure to check in and explain things in-between dealing with two emergency patients who came in.
