1 /5 AM Small: Heidi is a wonderful nurse. Always pleasant and great bedside manner. The rest of the office lacks any manners. Dr. Shah is quite abrupt and youre lucky with 10 minutes with him. But worse of all, when I was in crisis and taking doctors advice he dropped me as a patient after many, many years. I would not recommend him for a common cold. Apparently his doctors oath to do no harm slipped his mind.