Stefani Gilbert: The staff were wonderful like always. Nurse came in and was sweet and understand of my embarrassment. Doctor was very thorough when it came to making sure he ruled out everything that could have been wrong. The gentleman in registration was amazing! Very sweet, thoughtful and came back to my room a few times to make sure I had everything I needed. I believe his name was Joseph. He definitely deserves a gold star!
Blythe Gottleib: Dr. Cooper is great. Excellent listener and just gets it. Never rushes, confident in his decisions, and conservative in dispensing meds. He has been my go to since he started practicing in Crestview. GREAT DOCTOR! By the way, his assistant Eric is not too Shabby either.Kudos to both.
Blythe Gottleib
Stori Henderson: I recently visited North Okaloosa Medical Center and had a mostly positive experience, despite a few minor issues. From the moment I arrived, I was greeted with kindness and professionalism by most of the staff. The physician, nurses, ER Tech, and radiology team were all wonderful. They were attentive, compassionate, and made sure I was informed every step of the way. My diagnosis wasn’t the best, but the care I received made a difficult situation much more bearable.
One area that could use improvement was the nurse in triage, who seemed a bit irritated. Her demeanor wasn’t as welcoming as the rest of the staff, which was a bit off-putting, especially at the beginning of the visit. However, this was a small hiccup in an otherwise positive experience.
I was also disappointed that the vending machines weren’t functioning properly, but ER Tech Joseph went above and beyond by bringing my spouse and daughter cold bottles of water, which was a kind and thoughtful gesture.
A special thank you to Katie, Bill, Callie and Maria for the compassionate care you provided. Your kindness didn’t go unnoticed, and you truly made me feel like I was in good hands. Thank you for caring with your hearts – it made all the difference in my visit.
Lachelle Hill: I am fairly new to this facility and working on creating a good relationship with my PCP and other staff. I rate them with 3 stars because I do feel there is room for improvement. I use the app quite a bit but have noticed errors in the information that has been uploaded as well as missing documents. Still, I appreciate that the staff is courteous and helpful. I have worked in a doctors office so I understand moving quickly to process one patient to the next... closer attention to detail will help to mitigate these concerns.
M L: Not sure what the others are on about, but went on a Saturday and the front office medical receptionists were extremely kind, understanding, knowledgeable and professional. Were able to assist with medical insurance and uncommon situation. Definitely recommend this medical facility. Will bring my family here as needed as well.
Lisa Upchurch: Thank you Kim, for being so caring and nice . Thank you John Myron Faircloth for saving my Life in January 2024 of this year. If you wouldnt have admitted me to the hospital I wouldnt have been here alive. Thank you again, John Myron Faircloth for going out of your way to help me when Im sick. You are so easy to talk too and very caring and kind.
Jennifer Cooper: Everyone in labor & delivery was absolutely amazing! My nurse, Taylor, was really there for me during labor and she was very intuitive to what I wanted/needed. My recovery nurse, Libby, was also awesome and she would keep me informed on when the next checks would be and she was just very sweet for the 2 days I had her. Dr. Bryan and Dr. Nelson were so great when they checked on my new baby boy. Everyone I came into contact with during my stay, was wonderful. This was my second delivery at HCA Fort Walton and I will continue to highly recommend it!
