1 /5 Paige Parent: This is not for Dr. Pantaleon, she is a great doctor and very kind. Her office staff is rude and lacking compassion. I have had several incidents where I needed scripts filled and was told “I had an attitude” when she refused to speak to the doctor about a medication I needed to survive. She told me she didn’t know if the doctor would even look at it today, knowing the urgency of the medication. She was extremely unkind and that is not the first incident I’ve had with unkind and unknowledgeable office staff there. I also made a telehealth appointment today for 5:15pm. I called at 9am. They told me the doctor, who was a male doctor at the practice, would FaceTime me when he was ready. I NEVER RECEIVED A CALL, I even checked in online. I have asthma and needed steroid medication for my breathing machine as I am extremely sick. I called the office at 5:20 and the office was closed, after hours lady couldn’t help me, which I understand. I am extremely frustrated with the patient care here and will absolutely not be returning.