The Best 18 MEDICAL SERVICES near Clearwater, FL (Part 2)
| MD | Address |
1 | SandBay Primary & Urgent Care - Pinellas Park | 7599 Park Blvd #300, Pinellas Park, FL 33781 |
2 | SandBay Primary & Urgent Care - Clearwater | 2086 Gulf to Bay Blvd, Clearwater, FL 33765 |
3 | Hemorrhoid Treatment Center of Florida | 561 S Duncan Ave, Clearwater, FL 33756 |
4 | BayCare Medical Group Cardiology | 455 Pinellas St #330, Clearwater, FL 33756 |
5 | BayCare Health System | 2985 Drew St, Clearwater, FL 33759 |
6 | Florida Med Center Of Clearwater | 1840 N Highland Ave, Clearwater, FL 33755 |
7 | Moss Trinette D MD | 1831 N Belcher Rd. Suite C-3, Clearwater, FL 33765 |
8 | HCA Florida Largo Hospital | 201 14th St SW, Largo, FL 33770 |
9 | Dr. Maria C. Pantaleon, MD | 1840 N Highland Ave, Clearwater, FL 33755 |
10 | Sanjay K Madan Md Pa | 3190 McMullen Booth Rd STE 201, Clearwater, FL 33761 |
11 | BayCare Alliant Hospital | 601 Main St, Dunedin, FL 34698 |
12 | Bay Area Chest Physicians, P.A. | 430 Morton Plant St 4th floor suite 405, Clearwater, FL 33756 |
13 | BayCare Medical Group Obstetrics and Gynecology | 400 Pinellas St #400, Clearwater, FL 33756 |
14 | Evara Health at Highpoint | 14100 58th St N, Clearwater, FL 33760 |
15 | All Care Medical Consultants, P.A. | 1745 S Highland Ave, Clearwater, FL 33756 |
16 | Morton Plant Hospital- Turley Family Health Center | 807 N Myrtle Ave, Clearwater, FL 33755 |
17 | BayCare Medical Group Primary Care | 400 Pinellas St #350, Clearwater, FL 33756 |
18 | HCA Florida Largo West Hospital | 2025 Indian Rocks Rd, Largo, FL 33774 |
SandBay Primary & Urgent Care - Pinellas Park
Address: 7599 Park Blvd #300, Pinellas Park, FL 33781
Images reviews: SandBay Primary & Urgent Care - Pinellas Park
(577) Reviews SandBay Primary & Urgent Care - Pinellas Park:
Laurie Ive been a patient at Sandbay Family Practice for a few years & have always been very satisfied. I see Brittany, she is incredibly patient & attentive. Each visit is thorough & she communicates everything clearly. Make sure to see Tony for your blood draw—he nails it in one try & will have you laughing too! Staff is super friendly- I highly recommend!
5 /5
Linda Crillo I have been seeing Dr. Anthony Ngo for years and he is an exceptional doctor, with very good bed side manners and thoroughly explains my diagnosis every time I come for a doctor visit. The staff at the Pinellas Park location is friendly, efficient & very professional. I would recommend this location to everyone & anyone!
5 /5
SandBay Primary & Urgent Care - Clearwater
Address: 2086 Gulf to Bay Blvd, Clearwater, FL 33765
Images reviews: SandBay Primary & Urgent Care - Clearwater
(723) Reviews SandBay Primary & Urgent Care - Clearwater:
maxine hudson I had a great experience my first visit. All office staff were very professional and had great customer service skills. They were all friendly and made me feel very comfortable. Dr. Phillipe is a great doctor. He listens to all your concerns,makes a good assessment, and provides a good treatment plan.
5 /5
Kathy Steward Once again, I am sharing with you how Great this Practice consist of Office staff like Mike and Julia whom are the first to see you. And make sure your needs are met. Then you get the Honor of seeing Dr. Phillippe or Dr Ngo. These doctors actually listen as you speak. Then they begin to treat you like family. I am
referring everyone I k ow to change physicians and come over to the SANDBAY FAMILY....
5 /5
Hemorrhoid Treatment Center of Florida
Address: 561 S Duncan Ave, Clearwater, FL 33756
Images reviews: Hemorrhoid Treatment Center of Florida
(66) Reviews Hemorrhoid Treatment Center of Florida:
Mike Robison Its been 2 years since my second H.E.T. procedure and I remain symptom free! Thanks to Dr. Shapiro and his caring staff for helping me heal from five years of pain & bleeding. Highly recommend this procedure to anyone suffering!
5 /5
Paul J THIS is what medicine should be all about!
My wife found Dr. Shapiro when Googling hemorrhoid docs in the area, read his reviews, checked out his background and we scheduled an appointment. Charlotte (PA) was very pleasant and Dr. Shapiro is a what you see is what you get kind of man.
Had an in-office procedure that now less than 24 hours on and Im like a new man.
If you find yourself with any kind of hemorrhoid issues I implore you to visit Doctor Shapiro!
5 /5
BayCare Medical Group Cardiology
Address: 455 Pinellas St #330, Clearwater, FL 33756
(20) Reviews BayCare Medical Group Cardiology:
Lee Way 7 year of dealing with this NIGHTMARE OFFICE, they will hang up, they will pretend you didnt call, they will not receive emails faxes and god forbid you ever have a real emergency--they act like they dont know you. HORRIBLE. Many reports to AMA,
1 /5
Jayne Dowdy Dr. Sharma and Dr. Moondra as well as his PA Rebetti are all awesome! First meeting with Dr. Moondra, he came in and went over history without looking at notes. Read it once and rememered all of it! Have had some trouble with office staff getting the proper information to insurance in a timely manner which caused a procedure to be denied and delayed 2 weeks, but did ultimately get great care from the providers.
5 /5
BayCare Health System
Address: 2985 Drew St, Clearwater, FL 33759
Images reviews: BayCare Health System
(155) Reviews BayCare Health System:
KiKi B I was watching a video online recently and saw that a woman Melissa Perkins who works for this business, called a family trash after stating she “worked with her son.” I just wanted to share this is extremely disheartening and concerning. I understand the internet is a place that welcomes diversity, equity, and inclusion but Neighborhoods are different. Melissa responded this was because a young lady informed the public about a neighborhood that is accepting section 8 and encouraged families to apply. I am curious if this behavior or opinion is one shared or condoned by other staff. I want to be sure that when it comes to patient care, anyone who has worked with me or a family member would not say something so distasteful simply because I welcome people of a different background to a neighborhood I feel is beautiful. Please see to it that patients are protected and behavior like this is not condoned. If you do support or share these beliefs, state so publicly so people stay out of your neighborhood and business.
1 /5
Megan Ross My daughter has been seeing Dr. Sriram for a few months. Recently her medication was due for a refill and the pharmacy has been trying to contact the doctor to get approval and the doctor has not responded. Its been several days. I have also contacted them and left multiple voicemails with no response. She is now on an emergency supply that walgreens provided for 3 days with no clear resolution of how to get a refill.
I have also emailed the baycare customer service address as well as lodged a complaint on their online survey platform. All they did was redirect me back to the same phone number where nobody is answering the phone. I replied to them as such and I have not gotten a response.
Apparently this has been happening quite often at this facility as I went on Google reviews and found multiple similar complaints to mine - no response to refill requests. And some people having to visit an emergency room to get a refill on their mental health drug because of no response. Its extremely concerning not only to me as a parent but for the community at large. Somebody needs to look into this and correct these practices. This doctor should be reprimanded for not overseeing an adequate treatment regimen.
1 /5
Florida Med Center Of Clearwater
Address: 1840 N Highland Ave, Clearwater, FL 33755
Images reviews: Florida Med Center Of Clearwater
(37) Reviews Florida Med Center Of Clearwater:
Robert D This office is crazy busy. Can be difficult to get a hold of the front desk. Goes to Voice mail most of the time. Its an older facility, most of the staff is friendly. Dr. Saifi is genuinely kind and is the reason Ive stayed. He is very easy to talk to and tells me like it is. I have been a patient for 10+ years. With the renovations done in late 2017, the waiting room now more comfortable. Ive switched offices and so much happier with another Dr.
2 /5
Victoria Bell Worst staff and terrible communication. Will cancel your appointment and still send you appointment reminders and wont call you to let you know. Had extremely urgent test results come back and no one called to discuss them, which turned out to be life-threatening. Most disorganized medical facility ive ever seen.
1 /5
Moss Trinette D MD
Address: 1831 N Belcher Rd. Suite C-3, Clearwater, FL 33765
(12) Reviews Moss Trinette D MD:
Helena Kletch Dr. Moss is such a caring and compassionate doctor. Her staff is amazing as well! I know her rates went up a bit this past year but in all honesty, you pay for what you get. She’s locked in, smart as heck and really makes you feel seen and heard. There are a few jerks giving her business a one star review because of the price increase but believe me when I say it is worth every penny to have such a personalized experience.
5 /5
djeanfoley Dr. Moss is an excellent Dr. She has been seeing my son for well over a year and has provided excellent comprehensive care. I see several negative reviews penalizing her for not taking insurance. All of this is accurately explained on her website. I pay 50$ a month. That (in my opinion) is a steal. She will see you as often as needed and only charges the 50$ per month for 18 and under. It is worth it to have a Dr who doesn’t rush you out or make you wait and hour to be seen. Her office staff are pretty great as well.
5 /5
HCA Florida Largo Hospital
Address: 201 14th St SW, Largo, FL 33770
Images reviews: HCA Florida Largo Hospital
(3211) Reviews HCA Florida Largo Hospital:
Judy Munoz Something good must of happened. The staff that is there now. Is 100 times better then before. Thing are moving much quicker. The staff I more respectful, happier. The lab department staff was on fire in a good way. We will be back again for more blood work again. Keep up the blessings you have to help us.
5 /5
Kathleen Hornbecker HCA FLORIDA LARGO HOSPITAL is great!! Excellent customer service checking in, minimum wait for appointments. Always professional and caring from staff for Blood Lab, X-rays, PRE OP or Procedures Rooms, BIOPSY, OR,….gosh the volunteers also! Can’t forget food and Maintenance/Cleaning staff. In addition to the last visit, I have spent much time in
ICU and Heart floor. You have top notch medical personnel. Other hospital for me. Trust me,I have been in 4 other hospitals in the area….none have compared to LARGO!!!!
5 /5
Dr. Maria C. Pantaleon, MD
Address: 1840 N Highland Ave, Clearwater, FL 33755
(15) Reviews Dr. Maria C. Pantaleon, MD:
Anna Lopez Sharing a post about the office staff as Dr Pantaleon is a great doctor. Just as another post mentioned the office staff are rude and uncouth. The nurse never calls back, (I’ve tried on multiple occasions to reach out to them) and when I called to ask for support the staff that answered didn’t even listen to what I was trying to ask for. They just argued with me then dumped me back into the nurse line.
It’s sad but the other location the Dr. P works from also has rude staff there as well.
1 /5
Elaine Campoli I have nothing but the highest praise for Dr Pantaleon and her nurse assistant Tracy. They are thorough and follow up with me as needed. I see them every 3 months and they are always on top of every question and medication changes and issues. I have been with them maybe 4 years and often recommend them to friends.I feel blessed to be under their care and also to have had fine care from Dr. Ed Tan also of Florida Med Center. They are excellent!
5 /5
Sanjay K Madan Md Pa
Address: 3190 McMullen Booth Rd STE 201, Clearwater, FL 33761
(42) Reviews Sanjay K Madan Md Pa:
Patricia Tiggett Dr. Sanjay Madan is incredibly thorough and takes the time to listen and address concerns with care. He is professional, encouraging, and truly dedicated to his patients. His follow-through is excellent, ensuring that nothing is overlooked. The staff is also wonderful-friendly, efficient, and supportive. Highly recommend!
5 /5
Joe B If I had 10 stars, he’d be 10 stars he’s the best doctor in the whole wide world. His office is wonderful. He’s thorough knowledgeable and a communicator he listens and that’s the key. He knows the human body inside out one of a kind. Glad to have them on my team thank you Dr…..Joseph. Believe me having him on your side will make you very happy and of course his team is wonderful too!!!!
5 /5
BayCare Alliant Hospital
Address: 601 Main St, Dunedin, FL 34698
Images reviews: BayCare Alliant Hospital
(51) Reviews BayCare Alliant Hospital:
Marty Benner Extremely disappointed in in the nursing care or lack thereof. I am an nurse and worked for a competitor. I listened to an iv alarm and vent alarm for more than 15 minutes before I used the call light. Totally unnecessary. They had zero interest in patient care and zero interest to learn about the patient.and today yet another nursing incident. This is terrible, terrible and inexcusable care.
1 /5
Kailee Chiko The most disturbing ER I’ve ever been too. Went with my friend to keep her company and it wasn’t our visit that made my stomach turn it was this poor lady that was crying her eyes out and shaking back and forth in her wheelchair begging for god to help her and when she Johnathon the nurse was taking her blood pressure he couldn’t give a care that she was in excruciating pain and just strapped on they blood pressure band and then proceeded to tell her and her partner to go “wait in the waiting room” so this poor women was exposed and had to suffer in pain alone and surrounded by strangers watching her beg for her life in concern. The nurses would walk by taking patient after patient and not give a single care this women needed help immediately. Instead of giving her some privacy and at least rolling her back to a corner Jonathon parked her wheel chair right in the middle of the waiting room so everyone could watch this poor women cry and shake in pain just begging for the pain to stop. It was the most heartless, coldest and sadness feeling that I couldn’t do anything but tell the nurse she needs help and then responded to me with “ I’m just taking your friend back I can’t help her” and didn’t even bother to grab someone. The lack of privacy and exposing this women was disgusting. The best way to explain how her pain looked and sounded was a pregnant women having contractions. Right before my friend got called in she made eye contact with me and mouthed “are you okay” and she looked at me in agony and just cried and shook her head no over and over again.
1 /5
Bay Area Chest Physicians, P.A.
Address: 430 Morton Plant St 4th floor suite 405, Clearwater, FL 33756
Images reviews: Bay Area Chest Physicians, P.A.
(62) Reviews Bay Area Chest Physicians, P.A.:
BRIANKELLY1111 I was referred to this group by my cardiologist. I had to cancel my first appointment with them due to I had to go out of town and I gave them over 48 hours notice that I was canceling. They said I would not be able to reschedule because this would have been my first visit and if you cancel your first appointment they will not reschedule you and that is the doctors orders they advised me. It appears that this doctor got into practicing medicine for all the wrong reasons example making it all about money and not wanting to help people who are in need of their expertise. Whatever happened to the good old doctors who were in it for the right reasons and had great bedside manner.
1 /5
Jeana Morrison WORST experience I have ever had could not make appointment called was closed the morning of my appointment told because I had missed my appointment they refused to see me this is medicine at its best- If you are going to see make sure you are 100% able to get there otherwise they will refuse to see you regardless of how sick you are
1 /5
BayCare Medical Group Obstetrics and Gynecology
Address: 400 Pinellas St #400, Clearwater, FL 33756
Images reviews: BayCare Medical Group Obstetrics and Gynecology
(25) Reviews BayCare Medical Group Obstetrics and Gynecology:
Romario This is a joke place, avoid, we’re 7 months pregnant and we got up and left, we’re fed up. My wife and I are expecting our first baby boy and Dr Kraft is the worst doctor you can experience. As a clinic they’re a waste of time, they are money hungry, they don’t care.
They missed more than 3 of our lab results we had to remind them so they can re-test. They make you wait more than necessary and basically are manipulating, smug and to quote Dr Kraft “they’re not required to give you medical help”
P.S. REVIEWS ON BAYCARE.ORG ARE FAKE. Patients cannot submit reviews, theyre all fake made to seem like this joke of a doctor has 4.9/5.
1 /5
Jessica Ellis Dr. Kraft is amazing, but the man really needs to start his own practice because BayCare Medical Group is a hot mess.
This is my 4th baby, first with this practice, so I am not a new mom and I know what to expect with each stage of pregnancy -- This practice has dropped the ball more times than I can count (no fault of Dr. Kraft). The entire practice seems extremely overwhelmed and in over their heads. I have to remind staff members to put in labs and prescriptions more than once. Phone calls do not get returned. I am the one reminding the team that I have thyroid issues and need to be tested more often (they should know this).
Just recently I showed up to the lab that Desiree, their front desk girl sent me to for my glucose test -- after fasting all night and morning, I showed up only to be told by that lab that they dont even do Glucose testing. The lab was shocked that this office sent me there (35 minutes away from my house too). I was then told no labs had any openings and I basically fasted for nothing. Luckily Dr. Kraft took control of the situation and added "stat" to the labs which forced one to take me that day -- but that was after I had to make several phone calls back and forth and basically freak out on the phone for the staff at BayCareOBGYN to take me seriously.
I was also admitted to Morton Plant Hospital at 23 weeks when I thought I was in early labor. I was there for 2 days being monitored. When I showed up to my next appointment with BayCareOBGYN, they had no clue I was ever in the hospital. They dont check your records/history before appointments. Dont forget, this office is ATTACHED to the hospital!! I had to spend my entire appointment recapping the entire hospital visit.
You definitely have to be your own advocate if youre going to this office. You have to constantly check to make sure the right things are being done at each stage of pregnancy. Call to remind them to put in labs before showing up to lab appointments. Make sure you double check that appointments are being made correctly. Just really prepare yourself to be on top of everything.
Again, the actual OBs are very competent and I definitely feel they are being overbooked and they are just overwhelmed. You will feel like a number here. But if you are okay with that and just want a competent OB, Dr. Kraft really is great!!
2 /5
Evara Health at Highpoint
Address: 14100 58th St N, Clearwater, FL 33760
Images reviews: Evara Health at Highpoint
(100) Reviews Evara Health at Highpoint:
Drea Dr. Czerwinski is the best pediatrician I’ve had my daughter seen by. She’s incredibly knowledgeable, leaves no boxes unchecked and explains everything in detail so we, as parents, understand all of it. My husband and I were having trouble with another pediatricians office, and Dr. C validated our concerns for a second opinion and she and Evara staff got us in the next morning. That, for a parent, is incredibly meaningful and gives me such peace of mind. Knowing she and Evara staff have that level of compassion is so impactful for a young family like ours and I’m so grateful I got word of Dr. C when I did. My baby girl is healthy again and in great hands if anything takes a turn. Thank you for your care Dr. C, Evara healthcare and front desk staff.
5 /5
Cortney Im so disappointed in evara health in general. My sliding scale increased from 40 dollars to over 100 dollars per visit based on my 2023 tax return, which was only 33,000 dollars that I made in a WHOLE YEAR. If you consider making 33,000 dollars a year survivable income considering inflation, then you are so far removed from reality. I told the representative that my income has tremendously changed since October 2023 and that the tax return does not reflect my current income. So, I literally have to push out children and be a single mom to get help with affordable health care. They are charging me 175 dollars per doctor visit and 150 dollars for therapy every two weeks. Thats higher than the average therapist with a private practice. This is a joke. I might as well apply for Obama Care in which I will be doing for affordable health care. Then, the representative proceeds to LAUGH in my face about the matter instead of showing empathy. Then she proceeds to tell me they will never turn you away, but they will continue to charge me a high co pay. Im so disappointed in this company. Now, I can no longer afford health care at this time, and Im left with a balance almost the amount of my rent and more than my current pay check.
1 /5
All Care Medical Consultants, P.A.
Address: 1745 S Highland Ave, Clearwater, FL 33756
Images reviews: All Care Medical Consultants, P.A.
(53) Reviews All Care Medical Consultants, P.A.:
Stacey Robinson Zero stars if possible. For this office and the Palm Harbor one. Mother had massive stroke in December. Was discharged for in home care on 31st after horrible experience at rehab facility. This office left her in our care for 11 days before sending the referrals to baycare home care. We fought every day over the phone and was told daily it was being taken care of. We have no medical training and did the best we could with charting our own vitals on our mother and hoping we were doing it correctly. No referrals were sent for any type of therapy as well. The first 30 days are crucial for recovery and this office had not one care for what was happening to her. She has been a long term patient of this office. Nurses have zero empathy and absolutely disgusting manners. This practice is deplorable in "all care". We are on day 24 still waiting on a wheelchair referral to be sent. Called yesterday twice to get a tele visit with primary care Dr. Yamani was never returned call. Situation was urgent due to the high anxiety our mother is now facing. Was returned a call by Dr. Mustapha who was very ill mannered that we even bothered them after hours. Suggested we up her mild anxiety meds and if that didnt help send her back to hospital. Wished us good luck with a sarcastic chuckle and hung up. How is this good practice? Its so disrespectful and disturbing to have a health care provider exhibit such apathy and act as if every question we had was impertinent to her care. We are very concerned for our mother as we only get one. The level of anxiety she is at now with day 40 of post stroke and her brain swelling finally receding has us terrified of another stroke. It is causing an issue with recovery and therapy and the best THIS OFFICE CAN DO IS PAWN HER OFF TO A HOSPITAL SO AS NOT TO BE BOTHERED DURING OR AFTER HOURS. DO NOT LET YOUR LOVED ONES USE THIS PRACTICE IF YOU HAVE ANY CARE FOR THEM AT ALL. SHAME ON YOU ALL CARE MEDICAL CARE. CHANGE YOUR NAME TO NONCARE. We will be seeking full medical board review. Based on, unprofessional conduct, incompetent practice, and once I check the billing Im sure Ill find an issue with that as well. Considering no one has laid eyes on her since discharge and Im sure insurance has been billed for it.
1 /5
Michelle Pincince My appointment was at 9am …come 945am still haven’t been called back and I was the only one in the lobby and nobody bothered to check in to say sorry we are running behind. Horrible first impression.
1 /5
Morton Plant Hospital- Turley Family Health Center
Address: 807 N Myrtle Ave, Clearwater, FL 33755
Images reviews: Morton Plant Hospital- Turley Family Health Center
(156) Reviews Morton Plant Hospital- Turley Family Health Center:
Stephanie Marie Whoever owns this company really should call and pretend to be a patient to see how they are treating your customers (phone option #3) Due to the way I have been treated trying to make appointments and/or trying to get my prescriptions, I will be finding another doctor at a different establishment. I can deal with it being mostly students and having to see different doctors, but there is absolutely no reason for ignoring phone calls and being excessively rude when answering. Today I called and asked to make a yearly check up appointment and the lady that answered scoffed and let out a quick laugh before asking if I was even a patient there. I am, and this isnt the first time Ive been treated this way by the people answering phones here. When I said that I was a patient, she then proceeded to tell me how my information doesnt just show up on the phone and what information I would need to give her in a very condescending manner. Normally I dont blurt out all of my personal information as soon as someone answers the phone and obviously she would need my name and date of birth to look me up, but the way she went about it was extremely uncalled for. It was the same treatment when I tried to get my already written prescription this past week and multiple other times that I have called over the last two years. Ive even had to drive up there in the past to make an appointment, because they refused to answer the phone. I was already considering going to a new doctor due to how rude they are on the phone, but Ive put it off due to the location and in house bloodwork. After dealing with the their continuous rudeness and refusal to help with an already written prescription (twice this past 1 1/2 weeks), I will now officially be finding somewhere else to go.
1 /5
Millana Marie First time mom went here for prenatal care .Absolutely loved the midwife that took care of me (Rachel)for my first appointment . She made me feel comfortable and educated me on many things . I love her personality . Clean environment nice nurse (glasses , white hair kinda like a pixie cut ) . Does take a bit to get someone on the phone but they do call back when you leave a voicemail. Receptionist is nice as well .
4 /5
BayCare Medical Group Primary Care
Address: 400 Pinellas St #350, Clearwater, FL 33756
(20) Reviews BayCare Medical Group Primary Care:
Global Travel Had an appointment at 8:40am today. I did arrive at 8:52am, I apologize and I accept accountability for being late. This however resulted in my appointment being rescheduled for next week. They apologized for the mix up so Im not sure if it was a mix of me being late and them having an office schedule mix up but they could not fit me in today. I will be back next week, will update if I have the same or better experience. They seem nice, I just dont think they viewed me as a patient this time around and more like a number. Again, Ill give it one more try next week.
2 /5
Greg Walker Absolutely, by far ,hands down,without a doubt...the worst group of unprofessional "professionals" Ive ever had to deal with. The doctors are ok....its just the staff! They dont answer the phone, never call you back,forget to schedule you but tell you that you are all good and scheduled. Ive never seen anything like it .
1 /5
HCA Florida Largo West Hospital
Address: 2025 Indian Rocks Rd, Largo, FL 33774
Images reviews: HCA Florida Largo West Hospital
(138) Reviews HCA Florida Largo West Hospital:
C H I have issues with my back and I’ve been fortunate enough to not have to seek medical attention for a couple of years but today my back put me in the hospital. I know that it is impossible to completely get rid of back pain. Dr. Laurie Lawson was amazing. She understood how uncomfortable I was and did her best to try and make me comfortable until the medication started kicking in. I left the hospital still in quite a bit of pain, but it was far less than what I arrived with. She was compassionate and understanding. Thank you. For helping me
5 /5
maria raptis At first this place was helpful. a family member was admitted to the adult mental/behavioral health section of this facility and was doing ok. she had poor medication side effects and ended up having to be moved to geriatrics unit for her physical safety/medical care. The care given on the geriatrics unit is the reason for this review. the care on this unit was poor and felt more like a prison than a health facility. This is coming from both my family member being inside the unit and the communication we received from the outside. they were COLD, unwelcoming, and dismissive of patient concerns. (with the exception of a few staff members including Megan and a few others in the mental health unit who were informative, warm, and nice).
If you’re not a people person, maybe don’t work in a field of in-person treatment? especially in an facility that deals with mental health and older adults! these staff seemed to have their nose in the air the whole time. the fact that this wasn’t a one time occurrence of maybe only one staff member is concerning. there is a difference between being firm and being RUDE. especially when directed at a patient or concerned family members. and the wish wash, uncoordinated communication was not reassuring and hardly ever informing.
2 /5