5 /5 elisa xhafaj: I recently had an exceptional experience at Dr. Nicks and wanted to share how impressed I was. From the moment I walked in, the office staff was welcoming, but Marci Johnson, in particular, truly stood out. She was not only professional but also incredibly kind and attentive, making me feel at ease right away.
Marci took the time to explain everything clearly, from the treatment options to the billing process, ensuring I was comfortable and well-informed. Her positive attitude and genuine care made the whole visit much more pleasant than I expected. It’s rare to encounter someone who genuinely goes above and beyond in customer service, and Marci did just that.
I left feeling completely satisfied with both the dental care and the overall experience. I highly recommend this practice, and I hope Marci gets the recognition she deserves for being such a wonderful representative for the company.