Duval County Health Department - Jacksonville (FL)

5 /5 Anxhela Kocii: I honestly have never met such an amazing group of people. Everyone is so nice and welcoming and funny and make me feel so at ease. The nurses and staff are truly great at both sides of this building. I can understand the phone service is not good but just go in person you’ll get amazing service.

5 /5 ibrahim haddad: We were in the process of our refugee application and finalizing our paper works, and i want to really Highlight that Ani at the reception in the east building was amazing and very helpful, she is on top of everything, supportive, follow up, and always smiling, She reflected the best service we had here in USA. Thank you Ani

1 /5 Barbara Medina: Rude staffs on the phone. I just wanted to verify address of my appointment and they transferred me 4 times to different people while being on hold for almost an hour just to get hung up. They sounded like they hate their jobs. How hard can it be to answer respectfully and just do your job.

1 /5 David Martinez Amaral: Awful practice. Worst customer service ever. Kept getting transfered to someone that was not even there. Staff attending the phone was also very rude and condescending. Took me over 30 minutes to get a resolution for a simple reescheduling.

5 /5 Miguel Granda: they provide good service , and for all they do for our community I give them 5 stars, but they need to improve in the interpersonal skills. they have some amazing clerks that get you register but they also have some that over complicate things with their attitude specially an older lady that works up front that has a very nasty disposition and there is no point of me giving them a lesses review base on just one employee its a much bigger organization than for me to rate this over a single person, specially when every one is always kind and helpful. I come in as my spouses translator and usually our experiences are good.