5 /5 Carmen I Luciano: Outstanding Experience at Elite Auto Repair
I recently had the pleasure of visiting Elite Auto Repair in Miami for an oil change, courtesy of a Groupon voucher. From start to finish, my experience was nothing short of exceptional.
Setting the Appointment
When I first called to schedule an appointment, the person on the phone was incredibly eager to book a time slot and made sure I would keep it. This initial interaction set the tone for the rest of my experience.
Service Experience
During my visit, I was treated to outstanding service. The team was honest, transparent, and kind, making me feel like a valued customer despite my car not being the most luxurious. They performed a semi-synthetic oil change and a 5-star auto evaluation, checking all fluids and tires.
Atmosphere and Staff
The atmosphere at Elite Auto Repair was relaxed, and every single person I interacted with was friendly and took pride in their work. What struck me most was the unbiased and exceptional customer service, which was evident in every interaction.
Impressions
Given the low price point of $35 for the oil change and evaluation, I was expecting a bare minimum level of service. Instead, I felt like I was driving a Tesla or a celebrity. The teams commitment to customer satisfaction was palpable, and its clear they strive to provide an exceptional experience for every client.
Recommendation
I wholeheartedly recommend Elite Auto Repair to anyone in Miami seeking trustworthy, honest, and outstanding auto service. Even though Im selling my current car, Ill definitely be taking my future vehicles to this amazing auto shop. The level of kindness, emotional intelligence, and customer service I received was truly exceptional, and I feel grateful to have had this experience.
