Austin Walkington I brought in a set of rims for my project ’96 Mustang. Before leaving the shop after the install, I noticed one of the rims had been freshly damaged. The staff reviewed the installation footage from inside the shop, and all the techs denied causing the damage. However, this clearly wasn’t old damage and does not match the wear of the existing damage
The manager on shift was courteous and helped refer a repair shop. After I paid their referral, Dr. Rim, she offered to help with cost of repair. I acknowledge there were light scrapes on the rim beforehand, but this new damage could only have happened while the shop had these rims
Somehow, they damaged my key in the process as well and it gets stuck in the ignition.
As a Marine veteran, I hold honesty and accountability in high regard. Unfortunately, no one took responsibility for the damage, and based on this experience, I do not plan on returning or recommending their services.
The manager on shift was courteous and helped refer a repair shop. After I paid their referral, Dr. Rim, she offered to help with cost of repair. I acknowledge there were light scrapes on the rim beforehand, but this new damage could only have happened while the wheels were on the car.
Somehow, they damaged my key in the process as well and it gets stuck in the ignition.
As a Marine veteran, I hold honesty and accountability in high regard. Unfortunately, no one took responsibility for the damage, and based on this experience, I do not plan on returning or recommending their services.
1 /5
Jay Coon Went there to get a front end alignment. they said I need to buy new tires from them or they couldnt do the alignment. I just Put a new rack and Pinion and lower ball joint Last weekend and needed to have it aligned. My tires are only 3 months old. Theyre not that worn on the front. So I told him Id take it somewhere else. I Went down the road on 192 To master auto tech and had the alignment Done.
And they didnt try to sell me tires And said my tires were fine. My car drives Awesome now Thanks.
To master auto tech. Ill never go back to J tire and auto service. again.
Thats for darn sure.
1 /5