2 /5 Hannah: Honestly, one of the worst nail spa experiences I’ve had.
Nail tech used the dremel for my cuticles, but then used the cuticle scissors to then cut me several times. Was wondering why he kept spraying my hands with alcohol. One of the cuts was bad enough that he pulled out nail glue to staunch the bleeding(which I had to ask what it was and why). I’m not 100% sure, but the cuticle scissors that cut me may have made it back into the station’s drawer (I sincerely hope I’m wrong on that). The nail file used for manicure was dirty and had a previous customer’s hot pink nail polish already on it. Likewise placing my hands and feet on the rests without the towel down (who’s cleaning that?). Are all of their nail techs licensed?
My toes look even worse with gel polish everywhere. I was wondering why he filed all my nails again after putting on top coat for both the mani and pedi. As you can see from the photos, I have a couple visible cuts, and polish all over my finger I have to clean up myself. I did not notice this until I was out of the salon and in better lighting. Price for basic pedicure and manicure with gel upgrade before tip was $82.
I did not like that they could not check me out without my tech’s “ticket” which was just him walking up and saying the dollar amount, not stating the services rendered (i need to check whether it’s the same dollar amount as what the menu board stated) and even asked about his total as I was walking out after paying.
Decor and ambiance is nice. Salon’s phone seemed to be disconnected when I tried to book an appointment earlier today versus walking in. I will not be returning.
