Expert Automotive - Jacksonville (FL)

5 /5 Amber Weinstein: I brought my 2012 Jeep in to this shop because the check engine light was on, and it had an oil leak. The team here did a great job diagnosing and repairing the issues. I did have to bring it back once to address a lingering concern, but they were very professional and took care of everything without hesitation. Hank, the account manager, kept me updated throughout the process and made sure all my questions were answered. Ken, the store owner, also took the time to check in and ensure I was satisfied with the work. It’s clear they value their customers and stand behind their work. My Jeep is running great now, and I’d definitely recommend them to anyone in need of reliable and honest service!

5 /5 Kayla Davila: Ive been to this mechanic shop twice now and both times were excellent. They got me in and fixed up the same day, which is a lifesaver when car problems pop up. Hank at the front desk is incredibly kind and patient. He really helped calm me down when I was stressed about my car. Their warranty is solid and the service overall is honest, fast, and reliable. I would absolutely recommend them to anyone.

5 /5 Kelly Tesiero: We were buying a used car from a small lot for my college daughter. We needed to know the car’s true condition to settle on a fair price. In the middle of negotiations, we called Expert Automotive for an objective Pre-purchase inspection. Owner Ken worked us in and gave us a document showing everything the car needed to be safe and reliable in a prioritized list. We quickly texted this list to the car dealer. He adjusted the price - without haggling. It was a great situation. Ken’s mechanic came out to talk with us as well. We felt confident going forward with the $14,000.00 check. Ken’s Pre-purchase inspection (under $200) made our decision easy. I highly recommend Ken’s Expert Automotive as a small business that cares for customers and gets quality work done in a timely manner. Thanks Ken! You calmed a concerned mom and helped her kiddo drive safely at college.

5 /5 Rebecca G: My sister needed a tow, and from the very first call to Expert Automotive, the experience was outstanding. Everyone was incredibly helpful and easy to work with. Hank made sure we knew about their free towing service and kept us updated on the vehicle’s status every step of the way. They got the car up and running for much less than we expected. Thank you to the entire staff! We’re beyond satisfied with the service from start to finish and will definitely return to Expert Automotive for future maintenance and repairs.

5 /5 Sue Rivera: These guys are great! Called last minute bc the dealership was going to charge my husband over $4k to change two glow plugs and the DEF injector in his truck. I called and spoke to Ruben and asked for a quote. They got me in the same day at a fraction of the cost and got us back on the road the next day. Then called back the following week to have something else fixed and they again, saw us the same day and had it fixed the same day. Their mechanics and staff are knowledgeable, quick, and all willing to help with positive attitudes. We will continue to bring our vehicles here for services and repairs.