1 /5 Jess Sánchez: If I could give zero stars, I would. This was the worst experience I’ve ever had. First, don’t expect to be seen at your scheduled appointment time. The staff member responsible for explaining pricing and insurance coverage is unprofessional, disrespectful, and dismissive, especially when asked to clarify costs over the phone to the primary insurance holder.
During my procedure, multiple staff members entered the treatment area and conversed directly above me, without appropriate masking. This not only violates basic aseptic protocols but also raises serious concerns regarding cross-contamination and infection control practices.
After reading other reviews and seeing photos of non-sterile instruments being used, I was even more appalled. The environment is visibly unsanitary, and my own experience of being exposed to unnecessary airborne contamination confirms these concerns. I will never return to this office and am genuinely puzzled as to how they haven’t been shut down for these violations.
