1 /5 Damien Teehan: My son is a USF student remote from me. His car wouldnt start reliably. My remote diagnosis was starter, but we wanted a mechanic to confirm and repair since I could not drive out there.
Things started off well. Quick response to call/text and arranged for a diagnostic that confirmed the issue was the starter. After my son purchased a starter, he installed it; and that is when things deteriorated. Car would not start, but Felix said it was due to the intelligent key being dead after the battery was disconnected. Told my son to change out the battery and all would work. My son did this and the key lock/unlock works, lights come on, etc., but the car does not even attempt to start despite seemingly recognizing the key. Felix said he would come out the next day to check it out, but he never showed up. Many texts and calls later from myself and my son have all resulted in absolutely no contact from Felix; now going on 12 days. We thought something happened to him, but a generic test call from another phone got a substantive response (not his auto response to text him). When we followed up with revealing that it was us reaching out, nothing but silence thereafter. It could be that something goofy happened with the immobilizer system or it could be that the starter install was never proved functionally. For $400, I would expect a lot more thorough service and not to be ghosted after the money is collected. Now we have to get another mechanic to finish his work or go a locksmith route. Thoroughly disappointed.
