Florida Department of Health in Marion County - Ocala (FL)

1 /5 Wesley Holiday: Had to cancel a WIc appointment because my wife was hospitalized because of her pregnancy. Was told to call back as soon as baby was born and released we did. They schedule us for 6 weeks later (not happy but understandable) 1week before the appointment they call and cancel it saying they will be closed that day and rescheduled us over 100 days later. I called to try to get us the formula and a special shake for our toddler benefits at least been hung up on 3 times before ever getting to talk to someone waited a combined 5 hours on those 3 calls.

5 /5 Kristi Stewart: They handle alot of different things here. I went in to get my daughters shot records done as we just moved here from out of state. Cost $5 per child. Staff is super friendly, and helpful. They seemed to be a little short staffed, and it can get busy at times. Just be patient they are doing the best they can.

1 /5 Kelly Heck: Ive called several times. I usually get hung up on. I had an appointment for them to call me and they never did. Then I had an appointment for Friday. They werent even open! I drove all the way there to see an empty parking lot. They offer good benefits but are difficult to deal with. Just go in and talk to them in person so they cant ignore you. Good luck!

1 /5 Aaron Moore: Horrible hold and wait times, I called when the office opened and sat on hold for 1hour and 30 minutes. I have been calling since Monday. It would be very convenient for my wife and I to reschedule appts for WIC on the app.

1 /5 Samantha Neaves: They schedule over the phone appointments, you may as well tell them no youd prefer an in person on. I had one this morning at 9am, Noone called I waited a little bit of time just in case they got behind schedule and nothing. 9:30 I called and left a message, waited and Noone got back to me. So I decided to call and wait on hold in order to talk to someone, Im still on hold and its be an hour. Absolutely crazy how long they want you to be on hold and then by the time they answer the phone except you not to be upset.