Garys Car Craft - Orange Park (FL)

5 /5 Paul Adams: I was more than satisfied with Garys Car Craft and Gary himself. His knowledge and professionalism was top line. I got an appointment way faster than I thought was possible. Vehicle fixed that day and advise on other items he noticed. I will be definitely spreading the good word on Gary.

5 /5 Thad Wiz: I’m extremely pleased with Gary’s car craft and his staff. They are true professionals. I could not give them a higher rating, they kept me informed about my car at all times. I can not wait to work with them again. I highly recommend anyone needing any work done to call Gary’s first.

4 /5 Amanda: EDIT!!!!! I have added 3 stars because, in my opinion, the company has made the situation right. I am on the phone now with Terrance and he is refunding the $200.93 I paid for the diagnostic testing. Obviously, I can not give 5 stars because of the situation that occurred, but I appreciate Terrance making it right. I would never use this company! The car was dropped off for a diagnostic and I asked for the diagnostic report/estimate to be emailed to me. Waited, got a phone call stating it needs a new engine and it will be estimated around 3-4k. Was told that they would call me back with a concrete cost and when they did, it shot up to 5k. I asked again for the diag/estimate to be emailed. Waited for a week with no email. Then I called during working hours, got a vm, left a DETAILED vm and sent a message via their contact us on the website and still nothing. I called this morning and now all of the sudden, because the comment was said that "the car isnt even worth 5k" (2008 Nissan Altima with 75k miles), that is was a lot of work" to write up a diag report/repair quote. I said, so I am paying you $200 just to do a diagnostic and just trust what are you saying needs to be fixed without seeing anything on paper? Terrace stuttered (not that he has a speech impediment, just that he knew what he was saying sounded absurd) over his words and just repeated that is "a lot of work".

5 /5 Jenifer Bullard: The guys at Gary’s were so friendly and knowledgeable. I purchased a battery from a local auto parts store … and after purchasing, they informed me that they could not install the battery for me because it needed to be programmed to my computer when it was replaced. I called Gary’s to see if they could help me and they were able to get me a new battery, install it and program it to my computer for only slightly less than the cost of the battery itself from the local auto parts store! I’ll be coming back for some other items on my car! Thanks so much! I truly appreciate your help and getting me back on the road for a fair price and honest work.

5 /5 Michelle Dias: Terrence was amazing at communicating and making sure our car was fixed. I wish the could remember everyones named that helped but would definitely recommend. They were all knowledgeable and so helpful.