1 /5 Siera: I moved to Sanford 2-3 years ago and began going to Ginas as my local hair supply store. After going here for so long I wouldnt have expected what happened to me today. I went for a ponytail that she even attempted to help me look for. I had never had such an experience with Gina before. Once checking out I handed Gina a 20 and 10 dollar bills and had a remaining $2 to pay on my card. Gina pocketed the 10 and attempted to charge me $12 on my card. When I called her out, and as did multiple others watching the encounter to count her drawer or check cameras she didnt move an inch, only holding up the $20 and claiming that is what I gave her knowing that was false. At the end of it a nice gentleman paid the $32 that was owed allowing me to leave and a sweet lady even gave me my money back as a "Christmas present" she said. I hadnt even realized until after I got home that she never returned the $20 to me despite having another individual pay the total. Just before this interaction I overheard another woman in the store exclaiming to Ginas assistant how she felt uncomfortable being watched like she was stealing and that she was leaving. I underestimated Gina and figured as most do when they read her reviews and thought they misread the situation, as I viewed Ginas presence as help whenever she was approaching me. I thought wrong, as someone who cant fathom to lie and steal Gina put me in a situation to make it look like I was when at the end of the day she pocketed my $30 I gave her and had another man pay for the hair! As I said then, I wont be back and I hope this sits on her conscience. If I ever see the lady and gentleman that helped me, I can only hope to be in a better situation to give it back. If they see this post, I want to thank you so much for helping me and defending my integrity when you didnt know me.