1 /5 olivbyrd: The moment you close the doors and not let patients in is the moment you lose them.
We have an appointment at 1:30 pm, we came 10 mins early because why not? The doors are locked, a lady in front desk said something about the sign on the door, its freaking hot outside and they couldnt open the door and let us in and have us wait in the lounge area? I have NEVER been to a doctors office where they close the premises for lunch. Do you all go to lunch altogether? What happened to the receptionist? I see one in there just sitting but couldnt accommodate your patients? Are you serious? Do you expect me and my baby to stay outside in the heat and wait until you guys open? If this is a new thing your clinic does, let your patients know you will be closed at those times and dont ever schedule someone right at 1:30 pm then.