1 /5 Evelynn Carmona: I’m not sure how to feel about this dentist. I received a notice about Fraud. Which in 2019 I was to have top and. Bottom dentures done. I went in several times for molding. After months of having to wait I put pressure on them.After doing so the office staff got me in right before Christmas to give me a denture ONLY for top. The denture was horrible as if it was made overnight with very cheap material and a crooked tooth. Worse than my teeth were. I complained and was told they would call again when they were corrected and completed. Both top and bottom. 3 months past and nothing. Then that illness in 2020 we all suffered from happened that shut the world down. After over 1 year and once offices started to reopen I called and was told those doctors were no longer there, they were no longer accepting my insurance and they couldn’t help me regarding dentures. After such a long wait and then to hear this I left it alone and remained without dentures. Life moves on. Now I understand why I didn’t get my dentures and the sudden change at the office. I normally don’t do reviews as often as I probably should. The good and the bad because Fraud is serious and when you charge insurance companies and not deliver that’s a bad karma. Therefore people should know what’s going on at some of these places. Again the good and bad and make their decision from there. I am not sure if there are new staff or management but the name remains the same. Happy Smiles I would just be mindful of their privacy and protection as well as their intentions and strategies and last their charges based on service provided for any office you visit for any type of service you or your health insurance pays. This could happen anywhere. But for my story this doesn’t look good. No dentures 5 years later and then out of no where a letter referencing fraud. I reached to the investigator and a week later 1 officer and 1 investigator scheduled a meeting with me. Ends up they were being investigated for insurance fraud and several would be arrested. This is facts from my experience. Happy Smiles appears it will not be back in business. They might be going to the Big House. Crazy thing I had Medicaid and was told they only pay for dentures once and unfortunately I no longer have Medicaid and will not be getting those dentures that were paid but not paid due to the circumstances because of these corrupt doctors. Be careful with any office but most importantly be mindful to report inconsistencies to insurance companies when they are not performing correctly or on time with your dental work! Don’t be Scammed !!!!
