1 /5 Alexa Messerer: *Please for anyone getting any nail service done, trust your gut, stay educated, ask questions, and stand up for yourself. Improper nail service can be dangerous and lead to infection or worse.*
Ive been to this nail salon a couple times before and it was fine, this last time I just came to get my acrylic nails removed and have a regular manicure done. They drilled the shine off.
I was brought a bowl of acetone to soak my fingers in. There was no cotton, no foil. After drilling a bit after soaking, they took cuticle clippers and started clipping and peeling away the acrylic still adhered to my nails. It felt uncomfortable until it hurt..because its ripping up my nailbeds. This was done repeatedly to every nail.
I should have left right away. I regret not standing up for myself and being my own advocate. This is not how you remove acrylic, but it was already started and I was frozen, I tried to hold out and at least get the acrylic off.
I voiced out loud "Ow", "Maam this hurts", "Maam can you not do that?". She tried to explain that she just wanted to get the acetone under the acrylic? Still frozen I was silent. The final time she did it she ripped a hole in my nail (luckily not the nail bed). I jerked my hand back and stood up. I said Im done. I was blinded by frustration and rage, I paid for the service and left. I regret paying for a service that only damaged my nail and dried my fingers. I regret going into this salon.
*Please for anyone getting any nail service done, trust your gut, stay educated, ask questions, and stand up for yourself. Improper nail service can be dangerous and lead to infection or worse.*
