1 /5 Michaela: This was by far one of the worst mechanic experience Ive ever had. I had asked them to change my alternator and then my friend offered to do it for me so I called hicks and asked them not to do the job. They said they had already begun to take the engine apart so they wanted to be paid $50, and I agreed to do that. I went and paid them $50, they gave me the keys and I drove the car a few blocks away and parked in a parking lot and my friend changed the alternator. While my friend was doing that we discovered that hicks hadnt put my engine back together. The radiator fan was in the backseat. The AC hose was disconnected and missing its bolts. The bolts are also missing from the top of the radiator. I went back and told them what happened and asked them for my parts back and they refused to even give me my engine parts back so now I have to spend even more to order new parts and pay another mechanic to fix the damage they did. Hicks hadnt even told me that my engine wasnt put back together when I was given my keys back and I drove away with it......it could have caused a very serious accident and blown the engine.
They are also overcharging people.
It took my friend one hour to change the alternator and hicks had been going to charge me for three hours of labor for changing it, so they were charging 3 times what it really cost. I provided the part.
