1 /5 Gambolputty Mike: My family and I have been patients at this practice for several years. We have been happy with the care given until lately. It has become untenable. The office will not return calls, respond to requests for a referral to a specialist, or answer written correspondence. I cannot blame the staff personally because I think the Cleveland Clinic ruins everything they become involved in. I have seen it not just here but at Vero Radiology also. Its bad enough that I am exploring all of us moving to a primary care outside the Cleveland Clinic dysfunctional system.