J Tire & Auto Service - Kissimmee (FL)

1 /5 Austin Walkington: I brought in a set of rims for my project ’96 Mustang. Before leaving the shop after the install, I noticed one of the rims had been freshly damaged. The staff reviewed the installation footage from inside the shop, and all the techs denied causing the damage. However, this clearly wasn’t old damage and does not match the wear of the existing damage The manager on shift was courteous and helped refer a repair shop. After I paid their referral, Dr. Rim, she offered to help with cost of repair. I acknowledge there were light scrapes on the rim beforehand, but this new damage could only have happened while the shop had these rims Somehow, they damaged my key in the process as well and it gets stuck in the ignition. As a Marine veteran, I hold honesty and accountability in high regard. Unfortunately, no one took responsibility for the damage, and based on this experience, I do not plan on returning or recommending their services. The manager on shift was courteous and helped refer a repair shop. After I paid their referral, Dr. Rim, she offered to help with cost of repair. I acknowledge there were light scrapes on the rim beforehand, but this new damage could only have happened while the wheels were on the car. Somehow, they damaged my key in the process as well and it gets stuck in the ignition. As a Marine veteran, I hold honesty and accountability in high regard. Unfortunately, no one took responsibility for the damage, and based on this experience, I do not plan on returning or recommending their services.

1 /5 Jay Coon: Went there to get a front end alignment. they said I need to buy new tires from them or they couldnt do the alignment. I just Put a new rack and Pinion and lower ball joint Last weekend and needed to have it aligned. My tires are only 3 months old. Theyre not that worn on the front. So I told him Id take it somewhere else. I Went down the road on 192 To master auto tech and had the alignment Done. And they didnt try to sell me tires And said my tires were fine. My car drives Awesome now Thanks. To master auto tech. Ill never go back to J tire and auto service. again. Thats for darn sure.

5 /5 Brandon: Just recently took my Toyota Sienna Family car to put on brand new tires to make the arrival of my new baby girl as safe as possible and they literally took care of me every step of the way! Great service and awesome family to do business with! All my family bring their cars for service here for years!

2 /5 Kendra Maharaj: I’m giving them two stars because all they are good for is an oil change. I had an oil leak in my car and in order for them to figure out where it was coming from, they requested that i go get the engine pressure washed. The person they referred me to spoke mainly spanish and was charging $100. Come to find out i did not need to get my engine cleaned & there was no reason for me have needed it cleaned in order to locate the leak. Upon taking it to another mechanic, turns out the leak was coming from the compartment where the oil filter is. It also took them 5 days to get me a quote with work i needed done. When I had called about it, they had said that it was written up just not sent out. I had to call them 3 times. They also took 4 hours to change my suspension belt and tensioner. Poor communication and poor service. In response to the owner: the problem was not resolved due to it being cleaned. I never said my friend wasnt content with her service and she appreciates you guys for staying later and going the extra mile for HER car. I personally, was not content with my service or the way things were handled. So don’t bring her into my opinion on your establishment.

5 /5 natanael radke: ⭐⭐⭐⭐⭐ “I had a great experience at J tire and Auto shop. From the moment I called, the staff was respectful and accommodating, offering me options that fit my budget. I left with brand-new tires and an oil change for my Prius. When I mentioned I was helping a family in need, they went above and beyond, providing an extra discount without hesitation. The representative even took the initiative to call for additional support to help this family, who are currently living in the rental car I provided for them. Truly outstanding service!”