1 /5 Susan Washington: In May of 2023, I brought my awesome, 1987 Lincoln Towncar to Juan for an overall check up. Altho the old car was running fine, it seemed as if it might need some tweaking re: brakes, gear shifting, and a.c.
In response to these concerns, which I expressed to Juan -- who was recommended to me by a trusted friend in Sarasota -- Juan told me that he would take a look at the car and let me know what was needed, if anything. I left it with him for an afternoon, and when I came to retrieve the car, the same day, Juan told me that he had ordered parts for the cars brakes, gear shift, and a.c. -- the same issues that I had mentioned to him.
I had the impression that he had not examined the car as he had promised to do but had, instead, made assumptions based on what I mentioned to him about the car when I left it with him.
Meanwhile, howev, Juan -- a handsome, charming man -- told me that the parts he had ordered for my car should arrive at his shop in the coming week. I, therefore, drove away that afternoon trusting, so very mistakenly, in what Juan told me.
But the following week came and went with no call from Juan. And neither Juan nor anyone at his shop responded, ever, to inquiries I left in voice messages.
I wont be back to Juans automotive repair shop, and I recommend that anyone who values their own time -- and their vehicle -- steer clear of charming, deceitful Juan.