1 /5 jane brock: Consultation gave me ZERO confidence that she had any idea what I was asking for or if she had any ideas or thoughts other than fear of my thin fine hair. The whole thing was sketchy and felt like a fiasco waiting to happen. He said they could only have a vision for my hair if I had a photo to go off of, as opposed to just discussing what to do with my hair instead. It felt complicated and NOT reassuring. They smiled at me as I left, very patronizing and insulting. It was obvious that my business meant NOTHING to them. Thats sad.