5 /5 Maggie Sardina: I scheduled an appointment to try and get my hair platinum blonde. Overall the several days before my appointment I received a few reminders (enough to keep track of the days but not too many to be annoying) which was very good considering that I can be forgetful at times. Kristen was my stylist that day, and did an amazing and efficient job in communicating and keeping up with conversation as the time passed. She was very honest with what could be achieved that day. My hair was dyed a ginger/strawberry blonde prior and she made sure to let me know that I may not be able to lift to what I wanted in one appointment, and was able to come up with several alternative options. Because she is a professional, I knew not to fight the process and try and be as flexible as possible as she knows much more than I do about maintaining the integrity of hair. We decided on doing a color correct that day to lift as much brassiness as she could to get closer to what I wanted. She also mentioned a few times throughout the appointment that it would be recommended to cut a good amount of my hair to cut off all the damage. Again, I agreed. I was not planning on cutting my hair, and I was a bit iffy on having a short cut, but in the end I’d rather have new, healthy hair than keep what I had. I was shocked to see how much damaged hair I actually had! Although I was on a time crunch before work, she was able to do a whole lot in one session to make sure I left satisfied. I am extremely thankful that Kristen was able to get all of it done in a timely manner and give helpful recommendations. Like I said, I was never usually on board with having short hair, but after I left, I’ve been really happy with it ever since! I’m looking forward to my next appointment here.
