5 /5 Nancy Richards: I absolutely love JOANN!! I never feel rushed. She talks her way through everything she’s doing, and the whys of it, which I love! My hair has never looked nicer! The cuts I’ve had hold their shape even if I’m out of town for weeks. She’s knowledgeable, personable, and honest!! She truly cares about how my hair looks when I leave the salon. Really, what more would you want in a beautician?? I HIGHLY RECOMMEND JOANN!!