1 /5 TheWeston07: I have used Lavish Manors Nail & Hair Spa for quite some time. Dustin is my nail tech. and does an absolutely wonderful job.
The problem I encountered today, and have encountered numerous times is one of the two managers who answer the phone and take appointments. Once again, I called today to schedule an appointment with Dustin for Saturday. Whichever Manager that answered wanted to argue with me about what day I could come in. The Manager argued that I could come in on Friday, or Sunday but not on Saturday. When I confronted him about Dustins availability for Saturday, he had no real reason for denying me Saturday. And its very interesting, because a friend of mine called in right before I did to schedule an appointment on Friday, and got the same run around from this same manager.
This continues to happen time over time. I pay good money for the services that are provided to me and tip Dustin very well.
The manager who continually causes the issues evidently does not want my business. Extremely dissatisfied with, once again, the experience I had with this manager, and even though I am extremely happy with Dustin, I am done going through the B.S. every time I try to schedule, and will probably look elsewhere, where my business is appreciated.