1 /5 Libby Wilkins: If I could give negative stars, I would.. I came her about 10 days ago ago to get a bad haircut fixed. It wasnt so bad that it couldnt be fixed. It just needed to be reshaped and have some layering added in. I have curly thick hair, so I wanted some definition back into my curls bc it was just a little limp and all heavy at the bottom. I asked for a simple corrective haircut and Yzabella chopped away at my hair an insane amount. I am not pleased AT ALL. Idk what she was thinking when she chopped several pieces right on my scalp. I also cut hair, myself. But I hate having to cut my own hair..its not as simple when your eyes are on the front of your head and trying to cut the back can be tricky. I wanted a stacked inverted bob, simple. But she gave me the opposite. A Hillary Clinton Bob with the back longer than the front. I was very clear on what I wanted..I texted her the next day saying that I wasnt very happy with the results in the back. This was before I noticed there were chunks of hair cut right at my scalp in several spots, some right in my hairline. I will be contacting a lawyer and seeing what my options are as this is appalling and unacceptable. Idk where she learned to cut hair..but you NEVER cut that close to the scalp. She is inexperienced and she destroyed my curls pattern, its practically non-existent now. Oh, and the issue in the back that I wasnt liking the next day after the cut..the back of my hair was flipping up and swooping off to one side..showing that she has no clue how to properly balance thick hair. She didnt even finish layering my hair in the back and just gave up halfway thru. You can even see a shelf of short pieces where it drops straight into longer hair with no blending in between. She was very condescending thru texts and tried to tell me she would need to give me an undercut (and charge extra to fix my hair) for a certain hairstyle which is just not true. She said "I can show you ways to style your hair that can hide the parts you dont like in the back." Like no, if you had cut it properly, it wouldnt be doing that. Ive had haircuts before..Ive had short hair for almost 10 years now..and have never had this problem after a haircut before. The blonde is my hair right now, and the red was my old bob haircut that I paid $130 for. It was perfection and had no mistakes. I could style it once and it would stay for a week without needing to be styled again. Also they quoted me at $56 dollars over the phone and told me first time customers get a $20 dollar discount. Which would have made it $36.. Then when I left I was expected to pay $67. This place is seriously a joke. You can go to cost cutters for these type of results. Im native and my hair is very important to me and holds cultural value..this is deeply saddening and I am absolutely gutted.
