5 /5 Peggy Eyssallenne: Dr Harrison and Donna were excellent!!! I can’t thank them enough
I had to get a crown on one of my two front teeth - apparently every dentists’ worst nightmare because the crown must match the shape and color of the other front tooth (or the original tooth being crowned) exactly or else your smile changes.
During the consultation they were excellent. Dr Harrison and Donna talked me through all my options (crown one tooth, crown nothing or crown both front teeth to make sure they match). With each option given, Dr Harrison and Donna discussed the pros and cons including how it might affect my smile and my face. This was really important to me. I knew they weren’t focused on just getting the job done and getting paid. They were focused on getting me the results I was looking for. We decided to do just the one tooth.
Donna called me to see if I had any questions and give me prep and whitening advice before coming in. When they were prepping the tooth and putting in the temp crown I was able to pop my headphones in and zone out. The Dr. was funny and easy to talk to and just full of good and positive energy. And with Donna you just knew you were in safe hands. She really took care of me and just made me feel like I was her only patient (idk how u can do that in a dental office but that’s exactly how she made me feel). They both had me laughing and relaxed each visit despite how nervous I was about what I was about to potentially do to my smile.
When the permanent tooth came in it didn’t match 100%. I really really can’t overstate how much I appreciate Donna and Dr Harrison for being honest and saying “we’re not putting that in”. We went outside to check it in the sunlight, they called other employees over to get their opinion, we took pics on my phone and Donna’s phone, etc. I was anxious to get my permanent tooth (temp crowns are annoying) in and was getting impatient and if they had said “let’s put it in” I probably would have been like “ok let’s do it” and been stuck with disappointing results bc who’s going to go through that hassle of taking out a brand new crown and redoing it bc it’s not “perfect”.
Instead, they were very honest with their thoughts and had me go meet with the designer so the designer could shade the color with me there in person . The designer had me there for 2 hours while he shaded and reshaded the tooth til it was perfect. He was also easy to work with and focused on perfection!! We went outside, took pics, looked at mirrors inside and outside until we both decided it was perfect!
Ok so now we have the perfect shade and shape. I go back to Donna and Dr Harrison. It was the easiest procedure I ever had! I was expecting pain but all I had to do was bite down and it was in and solid. When I saw the permanent crown in I almost cried bc it was so so perfect. Nothing is ever 100% perfect so I was expecting atleast some slight disappointment and just gearing myself up to getting used to a new smile that was atleast different, at most ugly. But I’m so happy to say: If you knew me before the crown you would have no idea my front tooth is now a Crown!!!
I really cannot thank Donna and Dr Harrison enough for their honesty and focus on giving me exactly what I was looking for. I had to write a review to first thank them. And to tell everyone -especially those looking for the “very difficult to do” single front crown procedure - to come see Donna and Dr Harrison.
They will take good care of you and be honest.
