1 /5 Elizabeth Bond: Just like others on here if I can give a negative star I would. I brought my seven year-old son here because he broke a tooth and had been in pain for three days. We are self-pay and it’s known because it’s in the chart. My son went back and they returned with his treatment plan stating that they can put a crown on a baby tooth. My husband asked that since it’s a baby tooth if they can just extract it because we couldn’t afford the $500 for a crown. The person who spoke to my husband said they would speak to the dentist and then came back saying they are not willing to extract tooth that he recommends putting a crown on it although it is a baby tooth and will fall out with the crown anyways. My husband said that’s exactly the point it’s a baby tooth and it’s going to fall out anyways so why not just extract it since the crown was too expensive. I’ve read other reviews that stated they do extractions on baby teeth, so I don’t understand why they denied us that option. My son was sent home to experience even more pain while we look for another dentist that is sympathetic to self-pay patients who can’t afford the high price of a crown on a baby tooth that is going to fall out either way. I don’t understand how other patients with the same situation get their tooth extracted, but our son was denied the relief of not having a broken tooth and being in pain. Not to mention the fact that my son is susceptible to an infection because of the broken tooth and instead of helping they just sent us on our way to look for a second opinion and a referral to a dentist in Orlando that would cost even more money, leaving us with no option, but to come back to them. But we won’t be back. I will be filing a complaint with the Florida Board of Dentistry and with my complaint, I am going to add all of the reviews that have our sons similar situation where they helped and extracted the tooth.
