1 /5 Jenny Genao Paulino: It saddens me to feel compelled to write this review. Honestly, this is the first review (thats actually a complaint) I have ever written. It is not something I do lightly.
On May 7, 2021, I went for a routine dental cleaning at Dr. Lopez Dental Office in Miami Beach, Florida. First, it is important to state I did not meet Dr. Lopez and I did not interact with any members of Dr. Lopez’s staff beyond the hygienist / receptionist, the person prompting me to write this letter. So, to be clear, my letter is not a condemnation of Dr. Lopez’s practice as a whole.
My experience was solely with the reception/hygienist, whose name I believe to be Leyla. Though, for the record, I am not 100% certain that is her name. And frankly, I didn’t stop to ask her name as I was making a run for the door. Yes, I quite literally jumped out of the chair and ran!
I guess it would be fair to say things did not go well. Rude, nasty, condescending, disrespectful, belittling, and aggressive are just a few of the adjectives I would use to describe the treatment inflicted upon me.
Hands down, this hygienist wins the award for delivering the single worst dental experience of my life. And I have been having my teeth cleaned for more than five (5) decades (Yes. Over 50 years.) So I know a thing or two about how I can reasonably expect to be treated. And this … this was horrific.
Enough said.