1 /5 Vivian Lamadrid: This place has been my worst nightmare. My mother was sent there for physical therapy after a very painful hip fracture. Since her admission the Dr. for the facility has not seen or called regarding this new admission. My mother is on much pain and I had to advocate for her for hours to get her ibuprofen. My mother calls me crying in pain begging me to do something or call someone. Iāve spent most of my time trying to get assistance, yet nothing accomplished. Last night the AC was not working , it took hours to fix as well as dinner was served to all residents without eating utensils. One resident was provide with a knife to eat with because they could not find eating utensils.
As I complete this message my mother has still not seen the Doctor nor given medication for seizures, diabetes, cancer and hypertension and painful hip fracture. I am at a point of an emotional breakdown. My mother feels like she is being tortured not rehabilitated and frankly so do I. I hear stories of the same issue from previous patients. Please fix these issues you are in the HEALTH care business !