4 /5 Cheri Kharsah: I can say the staff is professional, knowledgeable. Call you in, sit you down, run down the list of questions, type it in the computer, leave. Not personable at all. Dr Shenoy is the same. You are in, and you are out. Do not expect to have much conversation, or even a smile, this may cause a conflict in their strict regimen. Not a friendly environment. You will receive good care. Professional attitudes and necessary care. I dont need my emotions caressed however there are times when someone shows you that they are kind, concerned, friendly- it sure turns a person that has pain, hard time sleeping, or just trying to get through the day without giving up, a bit of pleasure to see or talk to a person that has a smile on their face, kind attitude, friendliness about them. Thankful for the care.