1 /5 Kaitlyn Osborne: First experience with a dentist in Bradenton since moving from Tampa DID NOT go well. I had to have a 2 part deep cleaning -- first visit on left side went fine. They were able to get me in for the other half after a cancellation and I wish I waited. They were obviously very rushed and didnt read my prior notes on numbing. The hygienist was lovely, but the Dentist who came and administered the lidocaine obviously went too far into one of my nerves. There were gaps in what I could feel, and I had to be given additional numbing injections.
The entire right side of my face was NUMB and I had drooping along my mouth and eye for a day after the procedure. When I spoke with the dentist, he basically said it "was a rare complication but it does happen". Despite this, there is no documentation given to me that outlines any risks to consent to. I requested the treatment notes from my 2 cleanings, and the front office staff stated they dont have those.
Not to mention, I requested itemized receipts for my payments and found that I had a credit due back to me that was never mentioned. I had to REQUEST a refund of my money back.
I work in healthcare, and I have to document EVERYTHING with my patients...Beware of what your agreeing to and the risks and beware of them overcharging and not telling you when you have an account credit.
