Otto Motive - Jacksonville Pam Johnson: Thank you to the team at Otto Motive for a great experience.
Having a student away from home with a vehicle is ok until service is needed for the vehicle. Searching for a good company far away was a challenge. However, the UNF Parents Facebook group had many parents crediting a local company, Otto Motive, for their reasonable prices, great repair work, good customer service but most of all their catering to college students in the area.
Unfortunately, our vehicle needed repairs for two different issues within a few weeks of each other, and they provided what we needed without delay. From answering all my questions long distance to keeping me updated as the repairs were completed. My son’s in person interactions with the staff was positive and we are happy we have found a reliable repair shop in the area. Also, thank you for having a 24-hour drop box. This was a lifesaver for us both times we had to have the vehicle towed.
Thanks Bodo and Michael for your patience during our phone calls. Neither of them rushed the conversation or seemed frustrated with all my questions. As a parent, it’s comforting to know that there are still good, solid and honest mechanics around.
Thanks again Otto Motive!!!!
