1 /5 Charlotte Meyer: Yesterday, I went for my reading from my blood work. The receptionist never bothered to look at me, much less greet me, when I arrived. I was treated in the same manner when I went for my blood draw. The girls at the desk seem to talk to each other more than the patient. My last visit, the girl made me an appt. with a doctor that wasnt even mine, till I caught it. She was more concerned about her car that wasnt running.
My appt was at 4pm, I was called back about 10 minutes after 4, no big deal! Hector, the medical assistant, took vitals, asked questions and told me the doctor would be in shortly. After waiting 22 minutes, I left.
I like Dr Lief and the nurse practitioner is my favorite. I have no complaint there. But the way the office and their staff conducts business makes me wonder why I even go for the blood work.
Is courtesy and respect something that needs to be taught to an adult that is in a professional environment, or is it a thing of the past?