Presidential Dental Center - West Palm Beach (FL)

5 /5 taylor gibbore: Unlike any other dentist office. No long wait times to be seen. The dentist herself is with you the entire time. She explains everything to you so you’re fully aware of what’s going on. Additionally the comfort is great from the personalized music in the background, to the multiple pillows to make sure I’m relaxed and calm. Highly recommend if you care to learn more about ur dental health and hygiene.

5 /5 Pinky and the: Dr Wolff saw me right away and I’m not a regular patient. I was impressed with everything. The doctor explained in detail what my options were, answered my questions and did an excellent job. The staff is friendly and make you feel comfortable. I would highly recommend her. Stacy W.

1 /5 San Johnson: I called the office to make an appointment and explained that I had recently quit my job and no longer had insurance. They noted it and seemed nice enough. On the day of my appointment, as soon as I walked in, the receptionist immediately asked for my credit card and held it. I was so confused. He saw my expression and said, “Well, how will you be paying?” — as if I was going to run off without paying. Is it because I’m a minority? Huge red flag. RACIST. I clearly stated I didn’t have insurance — do you think I would come in if I wasn’t prepared to pay? I felt cornered. I was in pain and desperately needed help with my tooth, so I gave him my credit card. He also held on to my ID. I filled out nine pages of paperwork. Looking around the office, I noticed they offered Invisalign. I laughed to myself, wondering how they’d even try to market that to me when I was only there for some tooth pain. Turns out, I was wrong. When I was finally called in, the doctor and assistant were nice — but instead of actually trying to help me, knowing I had no insurance, they just took X-rays and pictures (without telling me the cost or asking me to approve anything). Then they tried to upsell me, saying “a quick fix isn’t going to cut it” and that my bite was unhealthy — and that I needed Invisalign. Red flag number two. In my head, I felt cornered again. I knew I wasn’t going to get help for the issue I came in for. She just kept talking, trying to sell me whatever she could. I wanted to cry and go home. So I just nodded and agreed. She handed me a $2,650 treatment plan — knowing I had no insurance. Then they charged me $265 for the X-rays and pictures without telling me beforehand. I felt trapped and said “okay” — and then they ran my card themselves and only asked me to sign after the charge, when they returned my ID and card. I’ve never been treated like this at any other practice. I went home still in pain, and my husband was furious. Thank you very much for the heartless treatment today. This place is a complete waste of time — RACIST, heartless, and only trying to upsell. STEER CLEAR. Unless you’re rich and white — maybe then they won’t hold your card hostage.

5 /5 Stacy Lowe: My whole experience was amazing. Dr. Wolff took the time and explained everything to me before she did anything. They made me feel so comfortable. They truly care about their patients. She also checked on me after hours to make sure everything was going ok, she answered any questions I had, day or night! They truly go above and beyond!

5 /5 Sarah: We are on a trip to Florida and my permanent retainer snapped and was cutting my tongue. We didn’t know where to go since weren’t near our usual dentist but Dr. Wolfe was very accommodating and we were able to get an appointment the next day! She fixed the problem very quickly. Also, the atmosphere of the office is very soothing and it’s obvious they really care about the comfort of their patients. Great people and great experience!