1 /5 Erika Magarian: Plain & simple, DO NOT COME TO THIS PATHETIC PLACE!!! Staff is pompous & arrogant. Even worse, they are inexperienced and completely negligent! I had dip done by Joe. By the end of the evening, I had SEVEN chips to the corners of my nails, and this was after going home and watering my plants. No, I did not do any laborious cleaning, manual labor, or any heavy construction. The nails chipped for absolutely no reason at all! I called the spa first thing in the morning to inform them that I would be coming in at the same time as the day prior (6pm), in order to have the issue corrected. The ignorant man that answered the phone stated that they do not take appointments to fix nails, and that they would be too busy at 6pm. He told me to come earlier and I quickly explained that I am seeing patients in my office until that time. Apparently, these dimwits arent able to 6 nails chipped the very SAME day I got them done! Incompetent staff!! the meaning of customer service. All in all, I wouldnt go back to this place if my life depended on it!
Just to add, as the other Yelpers mentioned, this place is extremely dirty, trashy, and unkempt. The ONLY reason I came here was because my girl, Liz, at TOI Spa in Hollywood was not working that day. On that note, if anyone is interested in finding a beautiful spa with a caring and considerate staff, I HIGHLY recommend TOI Spa in Hollywood circle. Liz (TOI Spa) is absolutely the BEST of the BEST!!!
