Rountree-Moore Ford Service - Lake City (FL)

1 /5 Ryan Rowbotham: This collision center has had my car for just over 4 months now to perform very minor repairs, what was supposed to take no longer than a month has taken them 4 months and every single time I call them, they give me a new date of completion, and when that day comes, a new date, and this has been going on for 4 months. They are charging my insurance more than $20,000 for repairs that should have costed no more than $2,500. Do not trust this collision center, they are dishonest and greedy.

5 /5 Joyce Keeton: Our sunroof exploded while we were driving down the highway. We found Rountree Moore Ford and Scott and Tammy took excellent care of us. They made sure the broken glass was vacuumed out and the sunroof was securely covered so we could finish our drive to GA. Sure wish they were closer to Atlanta. Excellent customer service!!

1 /5 Ashley Land: Worst service EVER!! This establishment has had my daughters car since end of Dec 23 and its now middle of March and no vehicle yet! Vehicle has been done since Friday but wont release because the insurance was billed for additional repairs. They have been paid over $12,000 from the insurance company and still wont release the car. Terrible turn over and their lack of communication is beyond frustrating, daughter has been unable to work due to not having a vehicle since her accident. Dont get your vehicle impounded by Ford collision, they wanna keep your ride and not care about how their clients are managing life without their vehicle.

5 /5 Ernest Meeks: Good friendly sales staff that work hard to find a vehicle for you.

5 /5 kyl Johnson: Very quick kept me informed on the status of my repairs to car very friendly people