Sebring Toyota Service - Sebring (FL)

4 /5 Henry Alianel: Service advisor courteous and professional. Nice facilities, very clean restrooms (being here at least 6 times). Car wash is a minimum Alan Jay could do to earn repeat business, but is not available. Bummer.

1 /5 Michael Brill: Stay away these people are nothing but conmen! I would give negative stars if I could. I purchased a Silver Certified car in NY 2 1/2 months prior to bringing it into this place for maintenance. They come out and tell me I need thousands of dollars of work. Also tell me I need a water pump and serpentine belt. Going to charge me twice for the labor of replacing the belt! Don’t walk run from this place. Then I have tried to cancel my account and unsubscribe from mailing list but they keep harassing me with emails. Please take your vehicle somewhere else save yourself a headache

5 /5 Kim Lytle: There was a recall on our Highlander, from Texas, which previous dealers were unable to figure out. Erik, in service at Sebring Toyota, kept digging and was able to get us new tires at no cost to us. He is tenacious and amazing!!

5 /5 Shari Stokoe: I had an emergency flat tire in the evening. The tire was completely torn apart because I had to drive to a safe place to stop. James from Alan Jay towing Service had to pick me up at gas Station and tow me to Alan Jay Toyota. The driveway was locked and he was able to open the gate and put my car in a safe place. He was courteous, kind and very efficient. Then he took me to my home. He said he would be back in the morning to give the keys to the repair people. The service made me feel safe, James the driver was very professional and knew what he was doing. The service department man called And gave me all the details and was very helpful. He also gave me he number for the shuttle service. John from the shuttle service came to my home and picked me up and took me to get the fixed car. The woman at the check-out desk was also very helpful. She even brought me he newly washed and waxed car to the door. This was a great experience. I only had to wait about 15 minutes to be picked up. 5 thumbs up for All Alan Jay employees.

1 /5 Criquette Nichols: I got a great car but their sales person was very absent-minded, schedule me on a day where tint window person was off which was his brother. And currently Ive been here since 9am waiting on my car to get finished tinted, it is now 12:25. Im not impressed and feel pushed around as if I am not important. Every is friendly but the sales person I was given could not even give me an estimated time of when my vehicle could be done.