Smile Design Dentistry St. Pete - St. Petersburg (FL)

1 /5 Jeanne Jackson: My first visit there they took xrays and came up with a treatment plan for around $2000. I take the best care of my teeth because I had braces 60 years ago and they changed my life. I value my teeth abd just wanted the cleaning my insurance covers. My former dentist had not found these problems.

1 /5 Nicholas Espinosa: I scheduled a cleaning here and was not informed until the day of that I was due for imaging. This is fine, however when I told the tech I had other appointments today and would just like to have a cleaning done without the X-rays. They would not allow me to just get the cleaning done.

1 /5 C Abrams: My son had an appointment. Day of the appointment, they left me a message saying they didn’t accept my insurance. I tried calling but got the voicemail. I called my insurance and my rep confirmed we are in network and they should accept our insurance. She called them to confirm and left a message. I then spent 3 days trying to reach them. Left a couple messages. Never got through and no one ever called me back.

1 /5 Mike V: The front office staff are rude and ignorant, office manager is a joke, she is rude, ignorant and confrontational when you ask a question or need assistance with something. They absolutely do not answer their phone, and do not return your phone calls if you leave a message. This dental office is one of the most abhorrent experiences I have had in my life with medical professionals.

1 /5 Ryan Todd: Horrible service. The dentist seemed knowledgeable, but the front-office is a disaster. I came to Smile Design to get a filling. The first appointment went well. The women at the front-desk took my insurance and I was seen. I was provided with a Treatment Plan for my filling that did not show that my insurance was attached to my account. I asked for that to be corrected and was told it would be that afternoon and I would receive an updated Treatment Plan. It never came. I called four times over the course of a two-week period leading up to the appointment for my filling. No one cared to call me back. Smile Design finally called me thirty minutes before my appointment to ask about my insurance because they told me that my insurance had been terminated - it has not. I went to the office in-person to try to resolve the problem, but the women at the front-desk were so rude, in polite, and incompetent that I’d rather walk around with an abcess in my jaw than do business with them again. Stay away!