Sofia Vasquez, MD - Hialeah (FL)

1 /5 Esmeralda Guerra: Terrible Experience – Would Not Recommend I had an awful experience at Sofia vazquez office. From the moment I arrived, the staff was rude and unhelpful. Despite having an appointment, I waited over more than 2 hours , and I have to leave without attention .The receptionist was dismissive, and the staff lacked professionalism.change your office staff .0 ⭐️.

1 /5 Masiel Socarras: Let me just start by saying that this is the WORST doctors experience! It shocks me how these people work here and don’t care about their patients. Every time I call there’s always a long wait for appointments. I called in September for a refill of my medication and Angela super rude said I had to do an appointment. That was not the problem. The problem was that they did not have any appointments till the following year. I told Angela that I had taken previous bloodwork with my primary and if it’s possible to use those results since I do not have any pills anymore and need my refill. She cut me off and placed me on hold. Then said that quote “we are unable to help you here” I told her that she had cut me off very rudely and she said “your not the only patient calling” I told her that how was it possible that your not going to give a refill to a patience that needs medication on a daily and the only upcoming appointment available is not till next year. Angela then said “you’re not going to talk to me like that, you can speak to a supervisor” and transferred me. Then the supervisor, me thinking they are there to supervise right? She had the same attitude as Angela. I advised her of Angela’s rudeness and that she shouldn’t be working there if she doesn’t care about the patients. This supervisor literally took and deep breath and sounded annoyed by what I was requesting. DO NOT GO TO THIS PLACE!!!!! They do not care about their patients and are extremely rude to people! Trust me! I never write a review but this time I had to because this was just so shocking at how people in the medical field can be this rude and careless. And by the looks of previous reviews, I’m not the only one that thinks this way or had a terrible experience. Angela and her “supervisor” make Dr.Vazquez loose patients. TERRIBLE!!!! ZERO STARS!!!

1 /5 Andrew Szczepanski: This is by far one of the worst Doctor visits I have ever experienced. A warning to anyone Military, DO NOT GO HERE. They take Tricare, but have zero idea how to deal with it. I am writing a complaint to our referral management to hopefully have them removed. My wife was told to provide a physical referral, which if you know it is all electronic. They refused to even see my wife without a physical copy and when we said we would leave they were very dismissive about it. After talking to Tricare to find another Endo, they informed us that they had already faxed the referral over days prior. Unfortunately, we have nothing to say about Dr. Vasquez as we never got to even see her. As far as her staff, extremely rude and unprofessional.

5 /5 Sandy Marrero: I have been seeing Dr.Vasquez for over 6 years, and she is an amazing Doctor, who is a master at her craft!! I wish there were more physicians such as herself in the world. Who treats her patients with care, and patience. The office staff is also wonderful, and provide excellent customer service. This is the BEST medical team!!

5 /5 Lynn Sofranko: When I contacted Dr Vasquezs office I was given clear instructions on what to bring, asked to arrive 15 minutes prior to complete paperwork along with my appointment date from Angeline (hope I spelled her name correctly) Upon arriving for my appointment I was politely greeted by the front staff, exchanged requested information and seen several minutes PRIOR to my appointment time. Being seen in a timely fashion is a HUGE PLUS as it eases any nerves and illustrates a mutual respect for everyones time. Running on time does not seem to be a priority in South Florida so this was very surprising and appreciated. Angeline took a brief history in the exam room, she was very pleasant and within minutes Dr. Vasquez entered the exam room,. I found her to be thorough, engaging, very kind, I did not feel rushed and felt very "heard" with respect to my concerns. She even shared her love for hockey :) She created a short & long term plan of care to address immediate concerns as well as to find out what the root of my medical issue is/was. I found this office as a whole to be very professional, VERY organized and pleasant. Instructions were given clearly and completely as demonstrated with the first phone call, Dr. Vasquezs plan of action and the front staff reiterating necessary details upon check out. I absolutely felt my concerns and question were addressed by Dr. Vasquez & her staff. I believe I could comfortably contact the office at anytime and it would not be an imposition on the staff, as is the case in other medical offices, I felt that welcome by them. I would HIGHLY recommend Dr. Vasquez and the office as a whole. I had a great experience.