1 /5 Kelly Sillanpaa: Renee at Southern Roots Salon. STAY AWAY.
Have been seeing her since December for color and trim. My hair was shoulder length. I went in with a picture today and asked if she could do it, if she couldnt to say so. I have straight hair. Have had it short most of my life. Hands me a mirror at the end. From a distance it looks fine.
Up close. OMG. I have a bald spot where she cut way too short. Its choppy and wasnt blended midway down the back of my head. I sent her the pics my husband took and she says she did a good job! NEVER have I had to go for a 2nd cut to get my hair fixed or asked for my money back, but I did with this.
Ive got to go get it fixed and no idea how short itll end up.
The owner is concerned about her stylists and reputation of her salon but wont offer to fix it or give me a refund for a bad cut. I would let another stylist fix it, even the owner, but not the person who did this. She should be trying to redeem her salon if shes that concerned