5 /5 Matthew Giles: My AC went out and I could self diagnose a bit, but needed a professional to evaluate and do the work. The other guys quoted $500 for a diagnostic and $1,500 - $4,000. I took it to Doug and he did a free diagnostic and found out the compressor was needing replacement and even showed me how it went bad and why. He ordered the part and received it next day, then immediately began work and had my car ready before noon the next day. Super professional, super friendly, and super affordable compared to a larger shop. Ill be going back for any service needs and highly recommend him to anyone that needs an affordable option with top tier customer service and work.
Also, Id like to mention that yes he does ask for you to pay upfront for the part. He has to order it and youre asking for him to trust you, when he probably hasnt known you for more than a few minutes, and he has a business to run. Hopefully you understand that covering the cost of the part upfront is a very acceptable business practice and the labor fees are due after the service has been done. I just saw a comment below that seemed to shock the person he would ask for money for the part before starting the job, and it seems unreasonable for him to eat the cost on someone he doesnt know.