1 /5 Jenaya Murray: I’ve been there before multiple times and never had an issue but today was just not a great experience. I went in last week for labs and apparently the system had changed so I had to wait almost 2.5 hours (I was patient and understanding) I came back today for my appointment, and was told my labs were thrown out and I needed to do them again. Again, I was patient and understanding however my 10 month old baby was not, as any baby would after being there for approximately 1.5 hours at this point. As he was whining one of the lab staff members came and tried to take my stroller and ride the baby around. I asked her nicely to keep him by me as he’s not used to being around people. She tried to tug on the stroller with me until I got full control of it and rolled it in. After a few minutes of waiting my baby wanted to sit on my lap . I let him and after the woman put the needle in my arm, where I couldn’t move, another woman came and snatched my baby out my arm. When I asked for my baby back, she turned him away from me and said “he’s fine!” Even though he was SCREAMING louder . I never felt so helpless and uncomfortable since I couldn’t even get up or take my baby back. The amount of staff members who came and got close to his face and even touched my baby without asking permission was beyond belief. No one should feel comfortable touching anyone else’s child without permission. And no one should refuse to return a baby to their mother when asked. I’m beyond upset and frustrated with the experience today.