Treasure Coast Community Health|TCCH | United Against Poverty | Medical - Vero Beach (FL)

1 /5 Imani Richardson: BEWARE of PA JOYCE WAGNER at this location. I have never experienced a “Karen” in person until I met her. My husband is being seen as the patient and I am QUIETLY sitting in the chair listening and observing them, while taking a little quiz. Even though she is asking him questions and dealing with him, she keeps looking at me. She stops what she is saying to him, even though she has his full attention, and she claims it is distracting that he is on his phone and she need his undivided attention. I began to become confused because he was NEVER on his phone. She goes on and on about him being on his phone and talking to someone else. She states it is rude to be talking to someone else while she talking and that she will not go on until he stops or removes his phone. I asked him if he was talking to someone as a rhetorical question because I knew he wasn’t. Looking back and forth at him and my phone, I never saw him get on his phone ONCE and I was right next to him. She was picking a fight with him (the patient) even though she really had an issue with me being on my phone (visitor). She takes the heat off of my husband and turns it on me and continues to go back and forth with me about me being on my phone, as I ask her why she has an issue with me being on my phone. After we realized it was me she had an issue with, and she did not deny that, she proceeds and says there is a policy that says no phones are allowed in the exam room. There were NO signs anywhere that stated that. There was one in the room that said no recording, which I was not doing and told her that. She continued to huff and puff under her mask as she concluded our visit and asked were there any other concerns even though the first thing she said when she came in the room was my husband was going to have to pick 1 thing that is bothering him after she saw there were 3 things that we wanted to discuss with her. Having to deal with this foolishness made me not want to ever come back to this establishment. I spoke with the manager and she was understanding and didn’t know why she was acting like that when I wasn’t even the patient. She was very delusional and unprofessional during our visit to say the least. I would avoid her at all costs.

5 /5 Jerome Paige: Lets start from the time I walked into the clinic. Tamika has shown professionalism every time I stepped in front of her desk. After the typical greetings are over shes straight to business. Very knowledgeable about her position and gets the job done. Then you have the medical assistant Madelyn. Asking questions that are necessary for the exam. Very professional and friendly while she does it. And last but not least we have Dr. Jersain. He set the tone in the examination room. He explained, in detail what I should expect when I go through the procedure that I need. He was very patient with me and made me laugh several times. Hes definitely not some stuck up doctor. Hes a friend that happens to be a very experienced doctor. All 3 of the personnel that I mentioned made me feel like I was important to them. So I said all of this to say I would recommend this place to anyone needing a primary care physician. Trust me youre not just getting a Dr. Youre getting friends.

5 /5 Jason Cardoso: Staff here is awesome My wife was Hangry. She’s pregnant so they offered her a drink that has protein and everything in it to roll her over until she was able to eat.

5 /5 Alexis Bryant: Very professional. Staff was amazing!!! Very helpful, and made me feel so comfortable will definitely be back to this specific location. Ms. Marilin was a gem!

5 /5 Jon Herrick: The whole staff here is amazing. They get you in quickly with little wait time. Joyce Wagner has really helped me with the issues Ive been having. Fell like she really listens and she gets things done.