UF Health Jacksonville Emergency Room - Jacksonville (FL)

5 /5 Chris Lovett: My wife had open heart surgery here, and the medical staff was amazing. The top team in the country. The support staff is another story. No need for the high level of security. Some of the other support staff need some training. The food in the dining area is always changing to give you a variety to choose from.

1 /5 Arg New: There is no compassion here. I’m at the ER hospital with a family member, and I’ve been deeply saddened by the treatment I’ve witnessed. A lady was poorly treated by staff, with one member continuously probing her with questions, interrupting her, and failing to address her concerns properly. It was painful to hear someone in need being treated this way. The hospital is also visibly unclean, with no proper hygiene or safety practices in place. Additionally, the nurses speak as if they are tired and uninterested in what the patients have to say, which only adds to the lack of care and professionalism. You can almost hear them rolling their eyes. To make matters worse, patients are stacked nearby each other as if they’re on an open grocery aisle, with no privacy or dignity afforded. This is not the best of Jacksonville, Florida, and I sincerely hope improvements are made to patient care, staff behavior, and the overall cleanliness of this facility. The people here deserve better.

1 /5 Nicholas Amirault: Good luck trying to find an entrance not blocked off. They set and forget people. My wife was there with hypoglycemia and a low heart rate. She was there almost 12 hours and occasionally someone would Come tell her they were getting her a bed. They never did. They never even hooked her up for monitoring.

1 /5 Maepearl William: Went to the city Hospital Shands and they are telling people in the ER waiting area there are no cups for water but keep giving patients Gatorade to run there pressure up from the Sodium in the Gatorade so thats how you do people with BP issues

1 /5 Harley McIntyre: Avoid the pediatric ER here. Spare yourself and your baby some trauma and go to Wolfsons ER instead. Worst experience ever here, as soon as I transferred care to Wolfsons my baby was treated properly, and I, her mother, was finally treated with respect and kindness.