Volusia OB/GYN - Port Orange (FL)

3 /5 Aislinn: I was transferred against my wishes and without my consent at 28 weeks pregnant when I asked about water birth. The doctor said that “what we do here is very by the book” and suggested that I probably wouldn’t be happy to have an induction at so and so many weeks (their cutoff). I said “it wouldn’t be my preference.” Then I received a phone call and a letter informing me that I was being transferred and that they would no longer see me except for emergency care if necessary. I tried to explain to the doctor that I really didn’t have strong feelings about induction. Of course I wouldn’t prefer to have one, but that was not something I was interested in transferring over. But he refused my multiple attempts to speak to him and clarify. It was very stressful to find myself without a doctor so far into my pregnancy as many places do not accept transfers late in pregnancy. I would’ve liked to have been able to make this decision for myself instead of having it made for me. I’m giving three stars because I feel that the care I did receive up till that point was good quality. Incidentally, the induction question was a moot point because my water broke at 38 weeks. I delivered a healthy baby with Halifax.

1 /5 Danielle Shreffler: Honestly if I could give a rating lower than one star I would. My experience with this office both times I have tried to use them during pregnancy has been horrendous. Most of the staff are okay however whenever you walk in the door they make you sign up on a piece of paper and then they do not greet you or even ask for your insurance information until 20-30 minutes into waiting. Often staff is seen gossiping and on their phones instead of gathering important information like insurance card and ID. Once you are checked in for your ultrasound you are taken back and the ultrasound technician bedside manner is something to be worked on as well. All of this can be dealt with / looked past however what we could not deal with was the rudeness and incompetence of their doctors records and health information. I was seen December for my first ultrasound to confirm pregnancy, at this appointment I was told in clear terms that my pregnancy was viable and to follow up in 4 weeks. Due to some insurance changes I had to transfer records to a new OB, imagine your new OB calling you and asking did you get pregnant again after the miscarriage? And being absolutely confused? That was my experience with this OB office. Volusia OB put on my medical records that my ultrasound was for a follow up from a miscarriage when they told me in office that I had a viable healthy pregnancy, ordered blood work and sent me to a MFM for specialized care due to being a type 1 diabetic. Not once were we ever told that we had miscarried but according to their records I lost a baby that is currently growing in my stomach. This is completely unprofessional and has caused undue stress on a already stressed mother. If I had not already had another ultrasound at the specialist I would be rushing to the ER to make sure I hadnt miscarried and been carrying a deceased baby....On top of this, they sent records from my previous pregnancy 2 years ago (these records were not listed on the medical release authorization form) instead of the records from this pregnancy initially making it even harder for the new OB to review accurate records on top of falsifying the most recent records... I dont even need to go into the struggles with them during my first pregnancy as the second one has been enough for me to completely write them off and recommend that no mother go here for care.

1 /5 Ashley Temple: Im giving them 1 start because of management. I think her name is Amber the billing lady, she is very rude and biased. You should be making the patients feel comfortable, wanted and heard. I pay too much money to get treated any kind of way!! I pray this company sees about this matter!! Other than that, love Brittany (NP) Dr.Desia!!

5 /5 Em C: checking in and out was pretty fast, I was there for about 1 hour and 20 minutes start to finish. Nurse Josselin was really sweet and caring she took her time to address my concerns and made sure I was comfortable with my plan of care. Great experience overall.

5 /5 Shelbi Goodwin: I was seen by APRN Brittany this morning. It had been about 5years since my last GYN appt, so I had a lot of questions and options about my contraceptive future. She was very knowledgeable and took the time to show me how much she cares by going over every question and option thoroughly. She was very respectful, and I felt that I could trust her. I also genuinely liked her as a person, which is so refreshing! I went ahead and made my next check up a year in advance with her, as well as moving forward with treatment. I had no issues with any of the staff, check in was quick and efficient. Wait was maybe 6-8minutes. The nurse who took me from the lobby was sweet and engaged in conversation with me as well.