1 /5 Kathy Schreckengost - Yeomans: I was seen on the 2ed floor. I was told to go down to the first floor for a 2ed test. As I was walking in the girl pushed the next window please sign in the window. So now both windows were closed. So I stood an she ignored me so went an sat down. I waited for 20 min then I left. I get home an opened up my online chart an I was charged for the service that I did not receive. This is my 3rd time to this office an its the 2ed time they were rude to me.