judy barber After a pickleball mishap, an ER doc happened to be playing. He told me to go to the Palma Sola ER. Best advice! From the moment I got there I felt so comfortable. The doc on call was great, each person there from nurses to the lady who talked to us about insurance and billing could not have treated me better. This is where I’ll be going. I’ve never had to go to the ER before. Very thankful for them.
5 /5
Hippie Chick Im shocked with the difference in care Ive gotten since they opened their new ER. This ER is massive, I would think they would have it under control, though, from the start.
I walked in with bleeding from a wound Ive had since 2012. Usually it just seeps, like a clear fluid one occasion. Yesterday it bled like a sieve, then last night it soaked the dressing through overnight, so I sent pics to my Dr and he said "he to the ER immediately"... So here I am.
They got me right in, and I was seen by a Physician Assistant very quickly. She briefly looked at my wound, then ordered a blood draw. I told her Dr Senchenkov said to get scans. They took blood (she wasnt very good at it), then I waited some more...
After about 2 hours, one of the techs came in and said, "Im here to take you to Adult Waiting, where youll get your results of your tests". I was like, what tests? Oh, my blood work?
Basically, they kicked me out of the room into the waiting room. So... WTH? After 15 mins, that same tech WALKED me over to get a CT scan. ❓⁉️ Thank goodness it wasnt very far. The CT techs were awesome! 100% kind, cool, & considerate.
I dont understand WHY are they bringing people out of their rooms and putting them in a waiting room while their results come back? Sure, I understand that they can technically treat someone else while they wait for their results, but then theyre sitting in a waiting room when their results come back and they have no privacy when theyre told whats going on. Thats bad. They just stuck this person in the waiting room... How bad is that? To stick em there without a bed or privacy...
Dont they realize how un-bloody-comfortable it is to sit in a waiting room for hours on end? They could have at least made the chairs comfortable.
3 /5